Documentation
Everything you need to embed Escalated in your application, from install to plugins.
Aan de slag
Install Escalated and get the support UI running in your app.
Configuratie
Wire Escalated to your users, routes, authorization, and SSO.
Tickets en gesprekken
The core ticketing model: tickets, replies, statuses, and SLAs.
Agenttools
Speed up agents with macros, bulk actions, and collaboration.
Automatisering en workflows
Automate work with event workflows, time-based automations, and scheduling.
E-mail en meldingen
Inbound email, agent notifications, and customer newsletters.
API en gegevens
Integrate over the REST API, CLI commands, mobile SDKs, and data import.
Uitbreiden
Build plugins, contribute, and see how Escalated compares.