Kullanıcı Modeli

use Escalated\Laravel\Contracts\HasTickets;
use Escalated\Laravel\Contracts\Ticketable;

class User extends Authenticatable implements Ticketable
{
    use HasFactory, HasTickets, Notifiable;
}

HasTickets trait'i, kullanıcı modelinde tickets() ilişkisini ve yardımcı metotları sağlar.

class User < ApplicationRecord
  include Escalated::Ticketable
end

Django, AUTH_USER_MODEL ayarını otomatik olarak kullanır. Kullanıcı modelinizde değişiklik yapmanız gerekmez.

// The AdonisJS package uses your configured userModel
// from config/escalated.ts — no trait needed.
// Users are linked via the foreign key on the tickets table.

Kullanıcı modeli içe aktarma yolunu config/escalated.ts dosyasında userModel altında yapılandırın.

use Escalated\Laravel\Contracts\HasTickets;
use Escalated\Laravel\Contracts\Ticketable;

class User extends Authenticatable implements Ticketable
{
    use HasFactory, HasTickets, Notifiable;
}

Filament, bir Laravel paket sarmalayıcısı olduğu için escalated-laravel ile aynı kullanıcı modeli kurulumunu kullanır.

WordPress yerel kullanıcı sistemini otomatik olarak kullanır. Biletler WordPress kullanıcı kimliklerine bağlanır -- kullanıcı modelinizde değişiklik yapmanız gerekmez. Kimliği doğrulanmamış kullanıcılar için güvenli erişim belirteçleri aracılığıyla misafir bilet desteği mevcuttur.

The Flutter package retrieves user data from your backend API via the auth hooks system. There is no local User model to configure — authentication and user resolution happen server-side.

Auth Hooks

Override AuthHooks to plug in your own authentication logic:

class MyAuthHooks extends AuthHooks {
  @override
  Future<AuthResult> onLogin(String email, String password) async {
    // Call your auth API, return token + user info
    final response = await myAuthService.login(email, password);
    return AuthResult(
      token: response.token,
      user: AuthUser(
        name: response.user.name,
        email: response.user.email,
      ),
    );
  }

  @override
  Future<void> onLogout() async {
    await myAuthService.logout();
  }
}

Pass your hooks to the config:

EscalatedConfig(
  apiBaseUrl: 'https://yourapp.com/support/api/v1',
  authHooks: MyAuthHooks(),
)

Note: The package sends a Bearer token with every API request. Your backend's Ticketable user model handles the rest.

The React Native package retrieves user data from your backend API via the auth hooks system. There is no local User model to configure — authentication and user resolution happen server-side.

Auth Hooks

Provide custom auth callbacks through the provider config:

import { EscalatedProvider, AuthHooks } from '@escalated-dev/escalated-react-native';

const customHooks: AuthHooks = {
  onLogin: async (email, password) => {
    const response = await myAuthService.login(email, password);
    return {
      token: response.token,
      user: { name: response.user.name, email: response.user.email },
    };
  },
  onLogout: async () => {
    await myAuthService.logout();
  },
};

export default function App() {
  return (
    <EscalatedProvider config={{ apiBaseUrl: 'https://yourapp.com/support/api/v1', authHooks: customHooks }}>
      {/* ... */}
    </EscalatedProvider>
  );
}

Note: The package sends a Bearer token with every API request. Your backend's Ticketable user model handles the rest.