Documentation
Everything you need to embed Escalated in your application, from install to plugins.
Pierwsze kroki
Install Escalated and get the support UI running in your app.
Konfiguracja
Wire Escalated to your users, routes, authorization, and SSO.
Zgłoszenia i rozmowy
The core ticketing model: tickets, replies, statuses, and SLAs.
Narzędzia agenta
Speed up agents with macros, bulk actions, and collaboration.
Automatyzacja i przepływy pracy
Automate work with event workflows, time-based automations, and scheduling.
E-mail i powiadomienia
Inbound email, agent notifications, and customer newsletters.
API i dane
Integrate over the REST API, CLI commands, mobile SDKs, and data import.
Rozszerzanie
Build plugins, contribute, and see how Escalated compares.