High-performance support for your Go application
Idiomatic Go handlers, single binary deployment, and goroutine-powered background processing. Escalated adds support tickets to your Go service with zero runtime dependencies.
$ go get github.com/escalated-dev/escalated-goلماذا Escalated
Why Escalated for Go
Built for performance, simplicity, and Go conventions.
Blazing Performance
Compiled to a single binary with no runtime overhead. Escalated handles thousands of concurrent ticket operations with minimal memory footprint.
Single Binary Deployment
No external runtimes, no dependency management at deploy time. Build once, ship everywhere — from containers to bare metal.
Goroutine Background Tasks
Email notifications, webhook dispatches, and SLA checks run as goroutines. Lightweight concurrency without external job queues.
البدء
كيف يعمل
ثلاث خطوات من الصفر إلى مكتب مساعدة يعمل.
Install the Module
go get github.com/escalated-dev/escalated-go
Run Migrations
escalated migrate up
Mount the Handler
Register the Escalated handler on your HTTP mux and the support system is live. Works with net/http, Chi, Gin, or any Go router.
المزايا
Go-Native Features
Every integration point designed for idiomatic Go code.
Interface-Based Models
Tickets, replies, and users implement Go interfaces. Use your own database layer — GORM, sqlx, or raw database/sql.
Context Propagation
Every operation accepts context.Context for cancellation, timeouts, and request-scoped values. Plays nicely with your existing middleware chain.
Middleware Compatible
Escalated routes use standard http.Handler. Apply any middleware — authentication, logging, tracing — using the patterns you already know.
Structured Logging
Every ticket action emits structured log events via slog. Integrate with your existing observability stack.
Graceful Shutdown
Background goroutines respect context cancellation. Escalated shuts down cleanly when your server receives a termination signal.
Testing Helpers
Ships with test helpers and httptest utilities. Write table-driven tests for ticket operations with standard Go testing patterns.
الكود
Idiomatic Go
Standard library patterns. No frameworks required.
// main.go package main import ( "net/http" "github.com/escalated-dev/escalated-go" ) func main() { mux := http.NewServeMux() // Mount Escalated routes escalated.Mount(mux, "/support", escalated.Config{ DB: db, Auth: authMiddleware, }) http.ListenAndServe(":8080", mux) }
Ready to add support tickets to your Go service?
Install the module, run migrations, and mount the handler. Open source, self-hosted, and built for Go.